Customer Experience

Home » Customer Experience

The City Glass team is unwavering in delivering superior customer service. This principle is evident in the number of loyal customers we’ve retained for decades in all areas of service we provide. We have succeeded as a family-owned business thanks to the support and loyalty of our customers in Spokane and northern Idaho.

Glass repair by City Glass SpokaneAs a customer, we want you to know that you are in good hands, by providing the highest quality from our products and services to the customer experience in store or on the phone. We want to alleviate the stress of glass damage by providing glass cleanup services for break-in victims for drivers and business owners. We’ll even help homeowners carefully dismantle glass items so you can bring them in and cut the travel cost of an in-home repair.

What To Expect

As a customer, you can expect to be treated like family when you step through our doors or give us a call. When you come in, we’ll take the measurement of the glass brought in to give a quote right away, or we can call with an estimate for customers who are in a hurry. We strive to meet the needs of our customers by providing estimates and up-front completion times.

For Your Own Great Glass Experience...